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Technical Support Engineers

Ứng tuyển

Technical Support Engineers

Đã đăng 6 ngày trước - 136 lượt xem
Ứng tuyển
  • topit-icon

    Thương lượng

  • topit-icon

    Nhân viên

  • topit-icon

    Đà Nẵng, Hà Nội, Hồ Chí Minh

  • topit-icon

    IT - Phần mềm, IT-Phần cứng/Mạng

  • topit-icon

    It Support, Customer Care, Customer Service, Azure Cloud Services

Phúc lợi nhân viên

  • Project Bonus and 13th Month Salary Payment

  • Annual Salary Review

  • Laptop Support Policy

BẠN SẼ LÀM GÌ?

Notes: Working location is Da Nang City and Working time is night shift and Candidates are Vietnamese people.

***Benefits and Incentives:
- Competitive salary
- Annual salary review
- Overtime salary
- 13th month salary
- Project bonus
- Laptop support policy
- 02 days off (Sat and Sun) each week + 01 day leave per month
- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, social insurance contribution according to high salary,…
- Dynamic and comfortable working environment
- Opportunity to travel to client sites in the Silicon Valley and other interesting locations
- Chance to work onsite and achieve so many great things such as:
o Work face to face with clients, help enhance the client facing skills and English skills.
o Accumulate onsite-offshore coordination experience.
o Receive both salary in offshore and per diem allowance in onsite and save good amount to take back home.
o Be provided with the good onsite hotel accommodation.
o Learn and understand the client business in better way as well as exposure to international market.
o Make the resume become attractive and great as the onsite work experience is mentioned.
o Get to know a new culture as well as visit several famous and beautiful tourism destinations.

YÊU CẦU CHUYÊN MÔN

We are looking for several engineers to provide world-class support to a US based software application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the US, willing to work off-hours and have the following skills:

Technical Support Level 2 Engineer:
• Very good in English communication.
• Train, mentor and supervise other Engineers when being assigned.
• Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
• Knowledgeable of OOP, HTTP Protocols, web services and SOAP API.
• Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
• Strong knowledge of database technology such as SQL Server and MySQL.
• Extensive experience in supporting application written in .NET framework, ASP.NET MVC, HTML5, JavaScript, Angular, C#, and VB6.
• Knowledge and usage of tools such as GitHub, TeamCity and Octopus.
• Advanced ability to troubleshoot and trace logs.
• Strong sense of curiosity and ability to quickly& eagerly learn the inner working of .applications are musts.
• Can work onsite if required.
• Working time: night shift.

Technical Support Level 1 Engineer:
• Very good in English communication.
• The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
• Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
• Knowledge of cloud computing services such as Microsoft Azure.
• Understanding of incidentmanagement tools such as Zoho Desk.
• Knowledgeable of database technology including SQL Server and MySQL.
• Knowledgeable of OOP, web services and SOAP API.
• Knowledgeable of programing languages such as .NET,JavaScript, HTML5, Angular, C# and VB6 is a plus.
• Working based on Shifts Transfer.
• Can work onsite if required.
• Working time: night shift.

Please send resume and cover letter indicating which level of engineer you are applying and explaining why you're a good match for this position by Click to APPLY button below. This is an opportunity to join a dynamic team with lots of opportunity for professional growth, be well compensated, opportunities to travel to US and other locations, and make a big difference.

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